Frequently Asked Questions

We offer a range of comprehensive health insurance plans including individual, family, and senior citizen plans. Each plan is designed to cater to different needs and budgets, offering benefits like hospitalization, pre- and post-hospitalization, and critical illness coverage. Please visit our Health Insurance page for more details.

Booking an appointment is easy! You can use our online booking system on the Book An Appointment page. Simply fill in your details, select your preferred service, doctor, date, and time. You can also call us directly at +1 (123) 456-7890 or email us at info@infinitywellbeinghealth.info.

Our clinic operates from Monday to Saturday, 9:00 AM to 6:00 PM. We are closed on Sundays and public holidays. Specific doctor's hours may vary, so please check their individual schedules when booking an appointment.

Yes, we do! For your convenience, we offer telemedicine consultations for a variety of conditions. You can schedule a virtual appointment through our website or by contacting our reception. Our telemedicine services are secure and compliant with health privacy regulations.

Patients can access their records through our secure online patient portal. Upon registration, you will receive credentials to log in. If you have not yet registered or have forgotten your login details, please contact our administrative staff for assistance.

We accept various payment methods including major credit/debit cards (Visa, MasterCard, American Express), bank transfers, and cash. For insured patients, we directly bill most major health insurance providers. Please speak to our billing department for any specific queries.

Absolutely. We encourage patients to seek second opinions if they feel it's necessary. Our team of specialists is available to provide expert assessments and recommendations. Please schedule a consultation through our booking page, indicating your need for a second opinion.

Your feedback is invaluable to us. You can provide feedback or lodge a complaint by filling out the form on our Contact Us page, or by speaking directly with our patient relations officer. We strive to address all concerns promptly and effectively.

Yes, we do! Our newsletter features the latest health tips, clinic updates, and special offers. You can subscribe by visiting our Newsletter page and filling out the sign-up form. Don't miss out on important health information!

We are committed to ensuring the safety of our patients and staff. We follow all recommended health guidelines, including mandatory mask-wearing, frequent sanitization, social distancing in waiting areas, and pre-screening for symptoms. Telemedicine options are also available to minimize in-person visits when appropriate.